Day: May 24, 2018

New Feature: Support PassphraseNew Feature: Support Passphrase

May 24, 2018 | eahall | 0 Comment | 2:15 pm

Support Passphrase: The Next Step in Security pair Networks is introducing a new way to authorize others to contact support for your account. You can now generate a support passphrase,

Jeff

“Very quick, very thorough, very helpful.”

-Jeff

Customer since 1999

Eric R.

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Customer since 2001

Carmella W.

“Professional, helpful and understanding. They went out of their way to ensure that the job was completed correctly.”

-Carmella W.

Customer since 2013

Hiller H.

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Customer since 2012

Robert M.

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Customer since 1998

Lynn M.

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Customer since 2000

Amira G.

“pair has maintained high standards and fantastic customer service and care for so many years running.”

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Customer since 1999

Pat C.

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Customer since 2003

Rod T.

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Will S.

“Your technician researched to understand what caused our problem, rather than just doing the simpler solution that I thought I needed. This produced a better result. I am VERY happy with his support.”

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Customer since 1996

Ed C.

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pair Domains customer

Nancy R.

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Customer since 2000

Luke T.

“I was impressed by the speed of response, and the ‘human-ness’ that came through in it.”

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Michelle H.

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-Michelle H.

Customer since 2006

Kraig B.

“I really appreciate that the support staff is responsive 24/7, as this issue was raised nighttime on a weekend. That’s one thing I’ve enjoyed about working with pair, is that support happens quickly when it’s needed, rather than when it’s convenient for the provider.”

-Kraig B.

Customer since 2008