Tag: about pair

meet the team: Jess B. pair Sales Associate

Meet pair’s Sales Associate: Jess B.Meet pair’s Sales Associate: Jess B.

September 30, 2019 | pair | 0 Comment | 1:00 am

Jess B. joined the pair team four years ago as a Sales Associate. As an expert on pair services, she’s ready to answer all of your pair-related questions!

meet the team at pair: erik, software engineer

Meet pair’s Software Engineer: Erik FergusonMeet pair’s Software Engineer: Erik Ferguson

August 16, 2019 | pair | 0 Comment | 10:09 am

Erik has been a pair Software Engineer since 2018 and was previously a Programmer when he started started working at pair in 2014.

meet the team: charlie, customer support technician at pair

Meet pair’s Customer Support Technician: CharlieMeet pair’s Customer Support Technician: Charlie

July 1, 2019 | pair | 0 Comment | 11:53 am

Meet our Customer Support Technician, Charlie! Charlie joined the pair team 11 years ago and has been providing excellent customer support ever since.

frequently asked questions about pair blog graphic with rainbow silhouette people and thought bubbles with question marks

Frequently Asked QuestionsFrequently Asked Questions

June 28, 2019 | pair | 0 Comment | 12:35 pm

pair was founded over 20 years ago, but that doesn’t mean there’s no mystery left! Get all your questions about pair answered by clicking the links below:

meet the team: emily, technical writer at pair

Meet pair’s Technical Writer – EmilyMeet pair’s Technical Writer – Emily

June 1, 2019 | pair | 0 Comment | 10:14 am

Emily joined the pair team almost two years ago as a Tech Writer. She manages the Knowledge Base (KB) and writes the majority of our tutorials for various emails as

Luke T.

“I was impressed by the speed of response, and the ‘human-ness’ that came through in it.”

-Luke T.

Eric R.

“I got exactly what I needed, quickly and accurately.”

-Eric R.

Customer since 2001

Michelle H.

“Very satisfied. The customer service person who assisted me was polite, courteous and very well versed in the problems I called about. I stay with pair because of the excellent customer service.”

-Michelle H.

Customer since 2006

Rod T.

“I consider your company at least one step above the rest of webhosts”

-Rod T.

Customer since 2008

Pat C.

“The service was very quick and the issue was solved promptly.”

-Pat C.

Customer since 2003

Robert M.

“Smart people and great service from the first contact to today.”

-Robert M.

Customer since 1998

Nancy R.

“I have been a pair customer since 2000. They have always been wonderful to me.”

-Nancy R.

Customer since 2000

Ed C.

“Your service ranks in the top of all providers of the 21st Century.”

-Ed C.

pair Domains customer

Amira G.

“pair has maintained high standards and fantastic customer service and care for so many years running.”

-Amira G.

Customer since 1999

Will S.

“Your technician researched to understand what caused our problem, rather than just doing the simpler solution that I thought I needed. This produced a better result. I am VERY happy with his support.”

-Will S.

Customer since 1996

Lynn M.

“Sales got my server upgraded with no troubles at all.”

-Lynn M.

Customer since 2000

Kraig B.

“I really appreciate that the support staff is responsive 24/7, as this issue was raised nighttime on a weekend. That’s one thing I’ve enjoyed about working with pair, is that support happens quickly when it’s needed, rather than when it’s convenient for the provider.”

-Kraig B.

Customer since 2008

Carmella W.

“Professional, helpful and understanding. They went out of their way to ensure that the job was completed correctly.”

-Carmella W.

Customer since 2013

Hiller H.

“The difference between the other host and Pair is night and day, Pair is always helpful even when it’s beyond the hosting requirement.”

-Hiller H.

Customer since 2012

Jeff

“Very quick, very thorough, very helpful.”

-Jeff

Customer since 1999