Web Hosting

When Should You Use a Pair Malware and Security Services


Malware – short for malicious software – is a widespread problem. There’s many ways that malware can infect your hosting account. Common ones include clicking suspicious email links, downloading software or plugins that have already been infected with it, and viewing sites showing malware ads. 

Malware can inflict a range of damage to your computer or hosting account, from site defacement to stealing your passwords and sensitive information. 

Pair Helps Protect You

Here at Pair Networks, we’re dedicated to giving you a secure, protected web hosting experience. That’s why we have a team dedicated to security solutions. They not only can answer your security-related questions, but they can help you solve site and hosting problems when malware takes over. 

When Do You Need Pair Services?

But how do you know when you need to use Pair security services? We have a range of services designed to boost your security and keep your web hosting account safe. We’ve outlined a few scenarios below to show you what you can do with Pair’s resources. 

You Want to Increase Your Hosting Security

Just because your account hasn’t been infected with malware before doesn’t mean it’s safe. We help make sure the software running your hosting account is updated and secure. However, we can’t control the software, such as CMS or applications, you choose to install on your hosting account. At any time, your account could be infected from hacked software, transferred from a connected device, or injected through a software vulnerability. 

To help protect against this, you can enable our free malware scanning feature. This feature scans up to 10,000 files per week and notifies you if it finds anything resembling malware. 

With the malware scanning feature enabled, you increase your chances of catching malware early, thus lessening the chance of widespread, deep-rooted damage. If a scan does find malware, it puts you into contact with our security team to help you figure out the next steps to help prevent malware from corrupting your websites and hosting account. 

Learn how to enable it here: How to Turn on Malware Scanning

Something on Your Web Hosting Account is Suspicious

If you’ve noticed some fishy changes happening to your account but don’t have the time or knowledge to investigate yourself, you can contact our security team for help. Pair offers a complete account malware audit. 

We use our custom scanning system to search all your sites and files on your account. If malware is found, we determine where it entered your account. That way, you can make an informed decision about your next step. 

See our Malware and Security Services page for more information. 

Your Account is Infected with Malware

If you know your hosting account is infected with malware, then you need to root it out as soon as possible. The longer you leave it, the more damage it could cause. If you don’t have the time, knowledge, or motivation to search out all the malware on your account and destroy it, we can help. 

Our malware cleanup service will seek out and destroy all malware across your account. We guarantee our work and will include a free backup so that you can roll back at any time. It also includes a full account malware scan and report, so you know your hosting account’s status. 

Find out more on our Malware and Security Services page. 

You have an Old CMS that Hasn’t Been Updated in a While

Are you running an old version of WordPress or Drupal? When was the last time you updated it? Are your themes and plugins up-to-date? 

When a CMS updates, it brings with it essential security patches to protect your software. If you don’t update your software, then you’re at risk of being targeted by malware. The same goes for plugins and themes. Updates are necessary because it keeps you on the edge of security. The farther you lag behind that edge, the more likely your CMS will fall prey to malicious software. Out of date software is one of the primary vectors of attack against a website.

However, updating CMS after a long period of not updating can break your site. That’s why we offer a white-glove CMS upgrade service that will handle the update for you. That way, you can rest easier knowing your CMS is up-to-date against recent security threats. 

See our Malware and Security Services page for more information. 

Have Questions?

Do you have questions about our security services? Our 24/7 support team is available any time to answer your most pressing web-hosting questions. You can also check out our security services page to get in touch with our security team about any of the services we mentioned above.